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Support

We are here to help

Need help with your account, billing, or safety? We respond quickly and with care.

Contact us

Email hello@uwanjye.com and include your account email, a short description of the issue, and any screenshots.

Typical response time: within 1 business day.

Safety & reporting

If someone makes you feel unsafe, use the in-app block and report tools. We review reports promptly and can restrict accounts that violate community standards.

View community guidelines

Common questions

Billing and subscriptions

You can manage billing from your account settings when available. If you cannot access billing, email us and we will help.

AI assistant not responding

Make sure you are signed in and try again after refreshing. If issues continue, include the time of the error in your email so we can check logs.

Account access

Use the forgot password flow or contact us if you cannot access your account.